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ISG PROVIDER LENS 2019 – DIGITAL WORKPLACE

Computacenter is a Leader for digital workplaces.

ISG PROVIDER LENS 2019 – DIGITAL WORKPLACE

ISG PROVIDER LENS 2019 – DIGITAL WORKPLACE

Computacenter is a Leader for digital workplaces.

Providing a digital workplace has become a central cornerstone in the overall employment strategy. Enterprises look for answers to equip the workforce with the best technology to sustain and enhance their competitive edge according to the study “ISG Provider Lens – Digital Workplace of the Future UK 2019”. ISG expects that in the coming years collaboration will enhance faster idea generation, collective thinking, rapid product development on the basis of the implemented technology.

IN THE LEADER QUADRANT

Digital workplaces are part of Computacenter’s core business. This is reflected in the results of the ISG study “Digital Workplace for the Future UK 2019”: Computacenter is positioned in the Leader quadrant for its core business: Digital Workplace Consulting Services, Managed Digital Workplace Services and Enterprise Mobility Management Services. The analysts stated: “Computacenter is the British champion. The company has a strong position with large accounts in both mobile enterprise services and digital workplace services.”.

MANAGED DIGITAL WORKPLACE: DIGITAL WORKPLACE IS A CORE BUSINESS

Computacenter’s end-user management services help businesses stay competitive in an increasingly digital world. We keep systems running. We keep information flowing. We keep colleagues collaborating. From supporting users and resolving incidents to managing evergreen environments, we make IT service delivery more repeatable, predictable and affordable.

With Digital Me, Computacenter provides a broad and user-centric set of digital workplace services.”

Source: ISG Provider Lens – Digital Workplace of the Future UK 2019

Digital Workplace Consulting

“In the field of ‘Managed Digital Workplace Services’ Computacenter’s core service “Digital Me” comprises a user-oriented digital workplace portfolio on the basis of standardised services, which can be adapted to role-based and work style requirements. ISG highlights the strong helpdesk infrastructure with 16 support locations worldwide. The experts also praise Computacenter for its high-quality engineering services and its broad portfolio for large corporations who are operating globally

DIGITAL WORKPLACE CONSULTING: STRONG TECHNOLOGICAL SKILLS

We help organisations understand their existing workplace environment to support the creation of a strategy and roadmap of required solutions to achieve their Digital Workplace. We do this through our innovative services of Workstyle Analysis, Digital Maturity Assessments and Digithons. Our expert technology skills enable us to implement these solutions quickly and effectively using our blueprints. We also support user adoption ensure objectives and ROI are achieved.

“Computacenter combines strong technological capabilities with a well-structured role-based concept and a positive track record for business transformation.”
Source: ISG Provider Lens – Digital Workplace of the Future UK 2019

Digital Workplace Consulting

In the field of “Digital Workplace Consulting” the analysts state that there is a strong comprehensive consulting service and that the Digital Workplace is a core competency for Computacenter. “The digital workspace consulting portfolio is underpinned with a strong technical background that covers aspects from design to the definition of a concrete target architecture.”, say the analysts. Innovation and professionalism have a high priority for the company.

ENTERPRISE MOBILITY MANAGEMENT SERVICES: THE BRITISH CHAMPION

We take a strategic approach to mobility. Our industrialised mobility services help at every stage, from defining mobile strategies, identifying user needs, and supplying and deploying new devices to integrating existing systems, providing management and support, provisioning apps and disposing of devices. Our strategic approach to Mobility Management, enables organisations to take advantage of proven best practices that mitigate risk and efficient processes that minimise cost.

ISG commented:

“Computacenter is an established British provider with a strong portfolio for mobile enterprise services to multinational accounts. It combines a broad enterprise mobility portfolio with a strategic approach to business process mobilization.”

Source: ISG Provider Lens – Digital Workplace of the Future UK 2019

Digital Workplace Consulting

Mobility is an integral part of Computacenter’s Digital Workplace Services. ISG confirms this: “Computacenter is the British champion. The company has a strong position with large accounts in both mobile enterprise services and digital workplace services.”. The portfolio includes Unified Endpoint Management Services as well as segmented services for roles which are heavily dependent on mobile connections. According to ISG Computacenter was “…one of the first service providers for Mobile Device Management (MDM) with competitive pricing and services in the UK”. Enterprise mobility clients have a wide set of choice which is backed up with strong technical capabilities. The ISG analysts praise the service provider’s “solid technology engineering competence, a very important asset for the integration of mobile applications.”

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